Senior Manager, Critical Supplier & Outsourcing

This is ahigh-impact senior roleat the heart ofThird-Party Risk, Outsourcing, Operational Resilience and Regulatory Compliance.

• Location:Dublin, Ireland
• Employment:Full-Time, Permanent
• Working Model:Office-based during training, hybrid thereafter
• Package:Excellent salary, bonus and benefits
• Reporting to:Head of Strategy & Governance, Operations & IT

The Opportunity

You will lead the continued development of the organisation'scritical supplier and outsourcing framework, partnering with senior stakeholders across Operations, Technology, Risk, Compliance, Legal and Procurement.

This is a role withvisibility, ownership and influence- ideal for someone who can combine regulatory expertise with practical third-party risk management.

Key Responsibilities

Outsourcing Framework

• Own and enhance the end-to-end critical supplier and outsourcing framework.
• Maintain the Register of Outsourced Functions and Critical/Important Functions (CIFs).
• Lead supplier governance from due diligence and onboarding through monitoring and exit.
• Ensure critical supplier contracts meet regulatory, SLA, audit, sub-outsourcing, data protection and business continuity requirements.

Regulatory & CBI

• Act as a subject matter expert on theCBI Cross Industry Guidance on Outsourcingand operational resilience expectations.
• Ensure outsourcing arrangements meet Irish and EU regulatory requirements.
• Manage regulatory submissions, notifications and supporting documentation.
• Support CBI inspections, internal audits and thematic reviews.
• Monitor regulatory developments and translate them into practical business requirements.

Third-Party Risk

• Lead risk-based due diligence across critical and important suppliers.
• Assess financial, operational resilience, cyber, information security and concentration risks.
• Develop and maintain supplier risk-tiering methodologies.
• Monitor supplier performance against SLAs, KPIs and risk indicators.
• Oversee supplier incidents, disruptions and failure events.
• Assess sub-outsourcing and supply-chain concentration risk.

Governance & Stakeholders

• Prepare Board and Committee reporting on outsourcing and supplier risk.
• Provide expert challenge through outsourcing governance forums.
• Advise business units on new and renewing outsourcing arrangements.
• Build strong relationships across Operations, Technology, Risk, Compliance, Legal and Procurement.
• Drive delivery and framework improvements without direct line authority.

What We're Looking For

• 6+ years' experiencein outsourcing, third-party risk, operational risk, supplier risk or a related financial services function.
• Hands-on experience managing or enhancing acritical supplier or outsourcing frameworkin a regulated environment.
• Strong knowledge of theCBI Cross Industry Guidance on Outsourcing.
• Good understanding of outsourcing, third-party risk and operational resilience requirements.
• Experience overseeingICT and cloud service providersin a regulated environment.
• Excellent regulatory documentation and Board-level reporting capability.
• Strong senior stakeholder management and programme delivery skills.
• Experience withDORA and ICT third-party risk management.
• Irish financial services experience across banking, insurance, MiFID or payments.
• Corporate banking, asset management or fund administration experience will also be considered.
• Knowledge of EBA Outsourcing Guidelines and ESMA requirements.
• CBI supervisory, thematic review or regulatory inspection experience.
• Experience with concentration risk assessment.
• Exposure to third-party risk or operational resilience platforms.
• Relevant qualifications such asIRM, QFA, CFA, CTPRP or CTPRA.

Package & Working Arrangements

• Excellent salary
• Competitive bonus
• Excellent benefits package
• Dublin-based
• Office-based during training
• Hybrid working thereafter
• Full-Time, Permanent
• High-visibility senior leadership role