Senior Learning Specialist/Trainer (Product Design and Delivery)

About The Role

Senior Learning Specialist (Product Design & Delivery Trainer)

Location: Hybrid (London/Home Based)

Shape the Next Generation of Product Professionals

At QA, we're helping organisations develop the AI, technology and digital skills needed to thrive in a rapidly changing world. We're looking for an experienced product professional who is passionate about helping others learn and apply modern product practices.

This is not a traditional training role.

We're seeking a senior practitioner with substantial experience in product management, product ownership, product discovery, UX, business analysis, or digital delivery who can bring real-world credibility into the classroom. You'll help learners develop the skills, mindset and practical capabilities needed to discover, design, prioritise and deliver successful products in modern organisations.

You will combine expert facilitation with deep product knowledge and practical AI experience to create engaging, hands on learning experiences that deliver measurable outcomes for learners and clients alike.

What You'll Do Deliver Outstanding Learning Experiences

• Facilitate high-quality product learning programmes across virtual, classroom and client-site environments.
• Deliver engaging, experiential learning that enables learners to apply concepts through practical activities, simulations and real-world scenarios.
• Teach product discovery, product design, stakeholder management, prioritisation, road mapping, delivery and product measurement.
• Support learners throughout their learning journey, providing guidance, coaching and post-course support.

Bring Modern Product and AI Practice to Life

• Share practical experience gained from working in product, delivery or digital transformation environments.
• Demonstrate how modern AI tools can accelerate discovery, analysis, decision-making and delivery.
• Introduce learners to contemporary approaches including AI-assisted product practices, agentic workflows and emerging product technologies.
• Help learners confidently apply product thinking in complex organisational settings.

Influence and Improve

• Contribute subject matter expertise across the Product Design and Delivery portfolio.
• Support the enhancement and customisation of learning content and programmes.
• Identify opportunities to improve learner experience, course effectiveness and business performance.
• Build strong relationships with learners, clients and internal stakeholders.
• Act as a positive ambassador for QA and our learning philosophy.

Maintain Professional Excellence

• Stay current with developments across product management, product design, AI and learning methodologies.
• Complete required administration and learner reporting activities promptly.
• Achieve and maintain relevant certifications where required.
• Contribute to a culture of continuous improvement and knowledge sharing.

Your Experience

You'll bring a combination of deep product expertise and exceptional facilitation capability, including:

• Significant hands-on experience as a Product Manager, Product Owner, Product Discovery Practitioner, UX Professional or Business Analyst.
• Strong understanding of the full product lifecycle, from opportunity identification and discovery through to delivery and measurement.
• Experience working across Agile, Waterfall and hybrid delivery environments.
• Proven ability to facilitate learning, training, workshops or coaching sessions for adult and professional learners.
• A learner-centred approach that encourages participation, experimentation and practical application rather than passive instruction.
• Strong stakeholder management and communication skills, with the ability to influence both technical and non-technical audiences.
• Practical experience using AI tools such as Claude, ChatGPT, Microsoft Copilot and AI agents to support discovery, analysis and delivery activities.
• Sound knowledge of product prioritisation frameworks, roadmapping approaches, product metrics, KPIs and OKRs.
• Experience with common product tools such as Jira, Miro and related collaboration platforms.
• The adaptability to engage learners with differing levels of experience and capability.

About Us What We Offer Wellbeing & benefits

Your wellbeing matters to us. That's why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finishat 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!

You'll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you'll get3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Orperhaps you'd like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity.

As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning.

You can find out more about us at