Senior ITSM Solutions Consultant

Information

Salary: £60,000 - £120,000

Experience Required: 20+ years

Deployment time required: 5000 hours

Work pattern: Remote

This is a full-time remote role as a Senior ITSM Solutions Consultant. As an ITSM Solutions Consultant, you will be responsible foranalysing and assessing customer needs, providing consulting services, participating in pre-sales activities, managing projects, and driving sales. You will be working closely with customers to ensure the best fit for their company and providing excellent service.

You must be well versed in all three areas:

Halo ITSM

Freshworks ITSM

Ivanti ITSM

Qualifications

• UK based applicants only

• Human/Soft Skills

• Ability to work independently and remotely

• 20 years of experience as a service desk ITSM consultant.

• Experience in Consulting and Presales a plus

• Project & Time Management skills

• Analytical & Troubleshooting Skills

• Experience in IT Service Management or related IT field