Senior IT Delivery Manager

About the role

The IT Delivery Manager will provide senior leadership and direction across multi disciplinary IT delivery teams operating onshore, nearshore, and offshore, ensuring seamless, high quality delivery across all locations. The role requires aligning the IT delivery model with customer objectives and evolving business strategies, driving consistency, efficiency, and measurable value through clear governance, performance management, and proactive stakeholder engagement. The role also ensures that IT services are reliable, scalable, and fully aligned to support the organisation's strategic outcomes by promoting operational excellence, strengthening delivery processes, and fostering a culture of accountability and continuous improvement.

Key Responsibilities

Strategic & Operational Leadership

• Lead alignment between IT delivery and senior stakeholders, ensuring services meet strategic and contractual expectations.
• Drive cross tower coordination, performance management, and operational resilience across onshore/nearshore/offshore teams.
• Identify and shape opportunities for service optimisation, innovation, and account growth.
• Identify and drive cost Optimisation

Technical Delivery & Modernisation

• Maintain strong understanding of architecture, platforms, integrations, and technical environments.
• Guide improvements in reliability, security, availability, and efficiency through collaboration with architects and technical leads.
• Sponsor modernisation initiatives (cloud, automation, DevOps, digital enhancements) while ensuring governance and operational readiness.
• Own and manage IT governance, compliance, and risk frameworks, including the IT risk register.
• Build trusted relationships with senior leadership, providing clear communication and acting as SPOC for global delivery teams.
• Champion continuous improvement cycles, lessons learned, and service quality enhancement programmes.

Line Management Responsibilities

This role has direct line management responsibilities including:

• DevOps teams
• Testing teams
• Environments teams
• Application Management (AM) delivery teams
• Resourcing of delivery initiatives
• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

Note: This role is UK based and offers a remote working opportunity, with occasional UK domestic travel as required. The successful candidate should hold or be capable of obtaining SC clearance to work with UK public sector organisations.

Contact

Please write directly to Inka Tsoneva at

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox UK Recruitment