Senior International Consultant

We're searching for aSenior International Consultanta highly capable, client focused professional who can independently manage sophisticated portfolios, drive onboarding excellence, and build strong relationships with clients and global service providers.

In this role, you'll be the central link between clients, local offices and service providers across multiple jurisdictions ensuring seamless project delivery, flawless compliance tracking, and outstanding client experience. If you're someone who takes initiative, communicates with clarity, solves problems proactively and brings structure to complex international workstreams, we'd love to hear from you.

This is your chance to join a collaborative, fast paced, globally connected team where accuracy, professionalism and client care truly matter.

Key Accountabilities

• Host client scoping calls and manage proposals for a mixture of standard and complex jurisdictional portfolios.
• Conduct detailed fee analysis for new proposals, ensuring accurate pipeline management and system updates (e.g., ).
• Act as the main point of contact for an allocated client portfolio throughout the proposal and establishment phases.
• Lead the end to end onboarding of new clients, gathering documentation, liaising with LSPs, and ensuring all systems are set up timely.
• Manage Work In Progress (WIP) and billing control for assigned clients, understanding client contracts and scope.
• Pull WIP exports from NAV to set up billing workbooks and assist with billing reporting and reconciliations.
• Prepare and submit annual compliance timetables to the Manager for review.
• Review LSP Letters of Engagement (LOEs) for accuracy, fees, and terms, and analyse fees to maximise ZEDRA margin.
• Conduct proactive quarterly care calls with key LSPs, including minute taking and follow up on issue resolution.
• Assist with the review of LSP due diligence documentation for onboarding new service providers.
• Assist with the preparation and execution of Master Service Agreements (MSA) with new service providers and Global Framework Agreements (GFA) with clients, obtaining all required documentation needed and arranging sign off.
• Arrange updates of MSA's and GFA's with LSPs and clients as required by the business.
• Leverage ZEDRA's software platform to monitor all ongoing filings, ensuring timely completion ahead of statutory deadlines.
• Manage ad hoc changes for clients during the setup phase, suggesting potential solutions and escalating larger issues.
• Approve LSP invoices for assigned clients, querying discrepancies as needed.
• Gather information for ZEDRA AML reviews and identify opportunities to improve internal processes/operations.
• Document step by step guides for in country setup procedures.
• Assist with ongoing development of software to be utilised for secure document exchange between LSPs and clients and ongoing task tracking.

Knowledge & Experience

• 3-5 years of relevant experience in client onboarding, compliance coordination or financial management.
• Proven ability to independently manage projects, timelines and multiple stakeholders.
• Background in billing, WIP management and financial analysis.
• Strong relationship building skills with clients, colleagues and Service Providers.
• Degree in finance, business administration, accounting or a related field.
• Proficiency in financial software (e.g., NAV).
• Experience with project management tools (e.g., FLOW).
• Excellent verbal and written communication skills.
• Strong analytical and problem solving abilities.
• Ability to work collaboratively and support junior team members.

For more information or to request a copy of the full job description, please email

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