Senior Infrastructure Design and Support Analyst

Post: Senior Infrastructure Design and Support Analyst
Grade: FRS E
Salary range: £45,485 - £54,332 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 24 October 2025

London Fire Brigade (LFB) is London's Fire and Rescue Service. In today's rapidly evolving world, technology plays a crucial role in every aspect of our lives, and the London fire Brigade is no exception. As one of the largest Fire & Rescue services in the world, the Brigade has around 6000 employees and is located at over 100 sites in Greater London. We are here to make London a safer city.

From advanced communication systems to data management and real-time analytics, ICT is the backbone that underpins operational service delivery, ensuring firefighters have the tools they need to respond quickly and effectively in emergencies.

An exciting opportunity has arisen at the London Fire Brigade for a Senior Infrastructure Design and Support Analyst. The role will be responsible for supporting, planning, designing and provisioning solutions to enhance the capability of the ICT services within the brigade.

The successful candidate will have substantial experience and demonstrated success in the continuous design, development and support of server-based infrastructures, with a strong emphasis on Azure based cloud technologies. This includes working with both on-premises Hypervisor-based and Azure cloud-based infrastructures for large multi-site organisations-ideally within a 24/7/365 environment-using Microsoft Server, VMware, and the Azure platform.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview

Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:

• Experience in designing, developing, supporting and administrating server environments, and Azure cloud technologies, to ensure operational and project deliverables are effectively achieved.
• Undertaking project work in relation to the design, development, support and integration into a Server/Cloud Environment.
• Participating in Service Continuity events; planned or unplanned as directed by the Service Continuity lead.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

A short video call to assess candidates ICT knowledge. Successful candidates will be invited to attend stage 3.

Stage 3

A formal interview will be held week commencing 17th November 2025 at our Headquarters, 169 Union Street, Southwark. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Benefits of working for the London Fire Brigade

• 26 days' holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade's Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

Criminal records check

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.