Senior Information Analyst

We're proud of our team and recognise the significant contributions they make to patients here in the UK and globally. When you join Moorfields Eye Hospital you can help us continue to deliver excellence and equity in patient care through kindness and compassion for all.

Main area IT Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week (Hybrid with a minimum 1 day on-site) Job ref 273-DS A

Site Kemp House Town London Salary £54,320 - £60,981 per annum including HCAS Salary period Yearly Closing 30/06/:59 Interview date 17/07/2025

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people's sight matters-and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it's pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we're united by one mission-delivering world-class eye health, sustainably and at scale.

Construction is well underway on our groundbreaking new centre in Camden, a joint initiative between Moorfields Eye Hospital, UCL Institute of Ophthalmology and Moorfields Eye Charity This modern, flexible facility will bring together eye care, research, and education under one roof-enabling transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job overview An exciting opportunity has arisen for a skilled Senior Information Analyst to join the Performance & Information team at Moorfields. The role will include the management and provision of high-quality information support to our clinical divisions including our Bedford site during and after transition to Moorfields IT systems. The post holder will also provide analytical support to the wider Trust.

The post holder will have excellent data analysis skills and the ability to present complex data to a wide range of key stakeholders to support the trust in meeting its core objectives

The post holder will be responsible for the collation, analysis and reporting in assigned areas and ensuring that the information is accurate and timely and meets organisational needs.

This role will require the skills and competencies necessary to plan information development together with delivery of systems/tools, and information management.

Main duties of the job Divisional analytical support

• Responsible for the independent provision of complex analysis to operational staff, clinical staff, senior managers, and other Trust staff, providing detailed interpretation and recommendations relating to the analysis.

• Provide advice and guidance on the communication and interpretation of complex information to support divisional improvement initiatives.

• Develop and maintain team SOPs for regular tasks and ensure business continuity in the event of absence.

• Advise on data and information issues across a range of areas, and support teams to implement secure and sustainable decisions requiring data use and collection

• Scrutinise data and information sources across the division to identify root cause of variances, trends, discrepancies or gaps.

• Take responsibility for designated statutory returns, ensuring these are prepared, data quality assured, signed-off and submitted on time.

• Develop a close understanding of the Division and adopt a pro-active approach to problem solving and anticipating and evaluating information needs. Build and manage working relations with the senior stakeholders and the Divisional Team, in particular with Divisional Manager, Clinical Directors, and service managers

• Analyse & present divisional performance, highlighting key issues for discussion at the divisional board meetings. Ensure that management are aware of key issues and risks.

• Support the division in the development and interpretation of statistical process control (SPC) charts

Working for our organisation At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Detailed job description and main responsibilities Divisional analytical support

• Responsible for the independent provision of complex analysis to operational staff, clinical staff, senior managers, and other Trust staff, providing detailed interpretation and recommendations relating to the analysis.

• Provide advice and guidance on the communication and interpretation of complex information to support divisional improvement initiatives.

• Develop and maintain team SOPs for regular tasks and ensure business continuity in the event of absence.

• Advise on data and information issues across a range of areas, and support teams to implement secure and sustainable decisions requiring data use and collection

• Scrutinise data and information sources across the division to identify root cause of variances, trends, discrepancies or gaps.

• Take responsibility for designated statutory returns, ensuring these are prepared, data quality assured, signed-off and submitted on time.

• Develop a close understanding of the Division and adopt a pro-active approach to problem solving and anticipating and evaluating information needs. Build and manage working relations with the senior stakeholders and the Divisional Team, in particular with Divisional Manager, Clinical Directors, and service managers

• Analyse & present divisional performance, highlighting key issues for discussion at the divisional board meetings. Ensure that management are aware of key issues and risks.

• Support the division in the development and interpretation of statistical process control (SPC) charts

• When directed, conduct research into external suppliers and produce options appraisals for products essential to improvement projects.

Data and data quality

• Ensure accurate and timely reporting for your division to appropriate levels of management.

• Create interactive analyses, dashboards and KPI monitoring to present and report performance and other highly complex information, adjusting presentational styles to meet the requirements of different audiences.

• Ensure that all business information made available to users, is of a consistent standard and has full regard for issues of patient confidentiality and business sensitivity.

• Responsible for development and iteration of data models as required to inform effective management decision making.

• Develop reports and dashboards collecting information from different sources, with the ability to critically assess quality of data.

• Structure problems and develop appropriate analytical solutions, analysing and triangulating data in innovative ways and adapting approaches to deal with ambiguity. Deploy analytical judgement in dealing with unstructured and/or missing data.

Communication

• To use effective communication and questioning in order to understand the full scope of the information required.

• Communicate analytical/statistical information, advising of known issues and offering guidance on concepts used to aid understanding.

• To effectively communicate with line manager all pertinent issues arising in order to keep them informed of workload, the direction of travel and to receive feedback/support.

• Establish and maintain good communication with end users including interpreting requests for new work, validating outputs and seeking advice if the context or purpose is unclear.

• To produce and maintain appropriate documentation for all development activities, datasets and structures.

• To work in conjunction with the other teams, to keep abreast of dataset/reporting changes, sharing ideas and knowledge in order to inform best practice.

• Sharing knowledge and best practice with colleagues regarding data literacy, demand and capacity and other informatics functions which support the improvement programme.

• Communicate analytical/statistical findings for a wide range of audiences, including non-analytical professionals.

• To present the data on the internal forums, with the ability to adjust the content to a different audience.

Person specification Experience

• 3 years experience in a relevant NHS environment
• Experience supporting an EPR go-live

Skills

• Knowledge of SQL server
• Knowledge of Business Intelligence tools (eg Qlik sense / Power BI)

Skills

• Expertise in Microsoft Office suite

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