Senior Import and Export Shipping Operator

Senior Import and Export Shipping Operator

Location: Felixstowe

Start: ASAP

An experienced Import and Export Shipping Operator is required for our independent Freight Forwarding client, who provides worldwide shipping services.

Manging high-value accounts, a typical day will involve coordinating the shipping movement of motor vehicles across multiple modes.

What you'll do:

You'll be dealing with companies worldwide, liaising with customers, overseas agents and hauliers, ensuring seamless movement of cargo across global supply chains.

Responsibilities include:

• End-to-end coordination of Import, Export Shipments and UK Transport across Sea, Road, Air transport, ensuring efficiency, compliance, and profitability.
• Providing strategic support to key accounts, handling escalations, and maintaining strong long-term relationships.
• Overseeing complex documentation and customs processes, including tariff classification, VAT / Duty calculations, ATA and Carnet de Passage, Temporary Imports, NOVA Declarations, Knowledge of IVA / SVA
• Negotiating rates and service agreements with carriers, shipping lines, airlines, vehicle packers and overseas agents to secure competitive pricing and service levels.
• Providing expert guidance trade compliance, customs requirements, and international shipping regulations.
• Preparing quotations, analysing margins, and contributing to pricing strategies.
• Handling shipment exceptions and high-impact issues, proactively resolving delays, disputes, and operational challenges.
• Maintaining accurate operational and financial records.

What you need:

We're keen to speak to logistics professionals with 2+ years' experience. Candidates must have strong industry knowledge, strong commercial awareness and be a proficient communicator; in person, on the phone and in writing. Familiarity with vehicle transportation, would be a distinct advantage.

Why you'll love this role:

• Position within a fast-moving motor vehicle logistics environment.
• Opportunities to shape operational processes and contribute to commercial strategy.
• Competitive salary
• Company pension
• 20 Days Holiday Plus bank holidays

How to apply:

If you have relevant experience, please get in touch today.

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