Senior Implementation Consultant

Location: London

About Xceptor

Data is at the heart of everything we do. Xceptor is designed around data manipulation in its broadest sense. We source, curate, normalise, validate, repair, and enrich data so it reaches its destination in a reliable and consistent format. Xceptor's output is data our clients can trust.

We are recognised as an expert in the Financial Services vertical, empowering business users in Middle and Back Office teams to solve their data challenges independently, rather than through technology led projects.

Our mission is to empower business users within financial institutions to build automated processes that deliver trusted data.

Our values are:

• Client Centricity
• One Team
• Impactful

Your Role

The Xceptor Delivery Team delivers varied Xceptor projects across the financial services industry, from short deliverables and consultancy opportunities to longer term strategic change/transformation projects. The team provides expertise in how Xceptor can be configured and deployed to solve client business problems, involved from project inception through to go live.

As a Senior Implementation Consultant you will ensure key client relationships are developed and maintained, assist from project inception to go live, gather customer requirements, configure the product, manage the full development cycle and subsequent implementation, and play a lead role in delivering solutions.

The role is highly collaborative and technical, requiring strong analysis, communication, and relationship building skills.

Key Responsibilities

• Provide expert guidance to clients throughout project delivery, from requirements gathering to solution implementation.
• Design, configure, build, and test technical solutions while ensuring high quality documentation and best practices.
• Ensure solution design and configuration quality, oversee coding standards, code reviews, and project test strategies.
• Lead demos, manage releases, and resolve technical issues, acting as an escalation point when needed.
• Intervene in significant or persistent issues, developing effective plans to resolve challenges and instill best practices.
• Communicate proactively with clients, project managers, and technical teams, keeping stakeholders informed and concerns addressed.
• Foster a supportive, inclusive team culture by mentoring peers and encouraging knowledge sharing.

Qualifications

Required Education & Experience

• University degree (or equivalent) in Computer Science, Chemistry, Physics, Economics, Engineering, or a related field.
• Experience with programming (preferably in object oriented languages such as C#, C++, Java, Python), relational databases (preferably SQL Server), and XML.
• Good knowledge of Excel or Access is beneficial.
• Relevant customer facing experience within a software solutions organization is highly desirable.

Competencies (Xceptor competencies)

• Teamwork
• Customer Centricity
• Communication with Impact
• Strategic Orientation
• Results Driven
• Change & Innovation
• Leading People
• Developing People

Diversity & Inclusion at Xceptor

We believe great ideas come from everywhere. At Xceptor, we're committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves. We celebrate diversity and are dedicated to an inclusive environment for all employees.

Hybrid at Xceptor

We love the buzz of the office and the flexibility of home. Our people spend 2 3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It's all about great teamwork, balanced with the freedom to work your way.

We operate a hybrid policy requiring a minimum of 2 days per week in the office.

Equal Opportunity Employer

Xceptor is an equal opportunities employer and welcomes applications from all sections of society. We do not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis protected by applicable law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Background checks (criminal record and credit reference) are required. Employment gaps exceeding three months within the last six years may require additional information.