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Senior Functional Partner - HCM
Posted 1 day 14 hours ago by Jobtailor
Permanent
Full Time
Other
Sunderland, United Kingdom
Job Description
Responsibilities 
- Act as the Subject Matter Expert (SME) for Workday HCM and Absence modules.
- Maintain, enhance, and manage change requests and upgrades across these modules.
- Deliver the Workday Support Team's solutions, working closely with key stakeholders to agree and deliver a continuous improvement plan.
- Develop and maintain the roadmap for HCM and Absence adoption and future enhancements.
- Support business units as a critical enabler to maximise automation and reduce off-system processes.
- Identify opportunities to simplify, improve, or redesign processes to enhance user experience.
- Own communications for the HCM and Absence workstreams.
- Gather and act on feedback from end users across the business.
- Host and facilitate workshops and demonstrations (virtual and in-person) to showcase best practice and "what good looks like."
- Assess change impacts in line with the established governance model to reduce risk and identify improvement opportunities.
- Manage or oversee testing for new functionality, upgrades, and releases.
- Actively support issue resolution, managing escalations, tracking tickets, and working to agreed SLAs.
- Configure and maintain reports relating to HCM and Absence.
- Support training activities and materials, including user guides, FAQs, recorded demonstrations, and SharePoint content.
- Strong experience with core HR processes and their interaction with payroll and external systems (e.g. time recording, recruitment).
- Proven experience working with stakeholders at all levels of the organisation.
- Experience in multi-national organisations.
- Experience supporting multi-business implementations.
- Understanding of sales, divestitures, and their impact on Workday.
- Experience working in areas of high innovation, configuration, and consulting within Workday.
- Workday Pro certification in HCM and/or Absence (attained or working towards).
- Workday Pro certification in HCM
- Workday Pro certification in Absence
Jobtailor
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