Senior Finance Operations Analyst

Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on We are looking for a Senior Finance Operations Analystto join our Financial Operations & Control team. To be successful in this role you'll have a strong understanding of the reconciliation process, these will include external bank accounts, general ledger and product account reconciliations. This role would suit best someone who is passionate about process excellence and enjoys routine task-based and process-driven work, takes great pride in the quality of output, and has strong attention to details. Our Finance team is growing at pace so you'll have a clear ability to build effective and influential relationships within Finance and other Zopa teams. Our team are self-starting problem solvers, agile and thrive on bringing past experiences to a diverse range of challenges. You'll be part of an impressive Zopa team, who are super collaborative and happy to roll their sleeves up and get involved in whatever needs doing to achieve their goals! A day in the life:

• Take ownership for completing daily/weekly/monthly/quarterly tasks timely and accurately
• Complete all reconciliations processes and ensure timely resolution of reconciliation breaks whilst adhering to internal policies and procedures
• Process adhoc manual payment request and daily funding movements
• Maintain operational procedures to ensure these are accurate and up-to-date
• Adhere to control frameworks and policies, ensuring that controls are operated effectively
• Support the wider Finance Operations & Control team with ad-hoc work as and when needed
• Be actively involved in Finance related process improvement initiatives

About you:

• You'll have experience with reconciliations ideally within financial services
• Strong numeric/analytical and spreadsheet skills.
• Have great attention to details and take pride in the quality of your work.
• Be able to work independently and take initiative.
• You'll have the ability to work to tight deadlines whilst working accurately with attention to detail, and keeping yourself and the team organised.
• Finally, you'll have a passion for excellence and innovation to continually improve processes.

Bonus points for:

• Experience of Blackline, NetSuite and/or Infor Sun Systems is advantageous

We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.