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Senior Enterprise CX Leader & Strategy Advisor
Posted 4 days 12 hours ago by Vitality
Permanent
Full Time
Other
London, United Kingdom
Job Description
Vitality is seeking a senior Customer Experience Manager to lead how customer evidence shapes enterprise priorities across Health, Life and the Vitality Programme. You'll influence transformation, governance and investment decisions as a trusted adviser to ExCo and senior leaders.
Working in a hybrid model with 2 days per week in Vitality offices (London/Bournemouth/Stockport), you'll own the enterprise CX agenda, connect customer feedback to priorities and drive measurable business impact.
Vitality
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