Senior Enterprise CSM: Growth & Renewals

A technology and advisory firm is seeking a Senior Customer Success Manager to oversee a portfolio of Enterprise clients. The role focuses on enhancing customer satisfaction and driving product adoption. Ideal candidates will possess a successful track record in managing large accounts within a B2B SaaS environment. Responsibilities include managing contract renewals, engaging clients, and ensuring customer retention. The position offers numerous benefits, including health insurance and a private pension scheme.