Senior DevOps Engineer

Senior DevOps Engineer

Application Deadline: 31 October 2025

Department: Engineering

Employment Type: Full Time

Location: Glasgow

Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles.
Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation.
With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge
About the role

• Responsible for day to day operations that support Encompass's global SaaS Cloud Hosting requirements
• Assist the Head of DevOps to plan and roll out new customer environments
• Design and work with the IT Operations team to deliver cost effective and fit for purpose cloud and internal infrastructure solutions designed to meet performance, cost, redundancy and SLA requirements
• Plan and manage infrastructure migrations between cloud platforms and regions
• Ensure existing infrastructure and systems meet performance, cost, redundancy and SLA requirements
• Implement backup and DR plans that are effective, documented, reviewed and tested on a regular basis
• Assist other DevOps and Cloud Engineering team members on required maintenance activities, projects and other tasks required to maintain or improve cloud infrastructure
• Develop, implement and communicate any required infrastructure changes in a careful and deliberate manner to improve Encompass's cloud systems including enhancing security, performance, simplicity and resilience
• Support the implementation and adaptation of processes & procedures for the ongoing maintenance of the company cloud systems maintaining adequate and accurate system documentation

Skills, Knowledge and Expertise Your prior experience as a DevOps Engineer will include working with at least some of:

• Demonstrated extensive experience with cloud technologies, such as AWS/Azure
• Experience with LDAP, Active Directory, Azure AD and Identity and Role Based Identity and Access Management Systems would be preferable
• Strong systems administration knowledge for any Linux distribution, preferably Ubuntu
• Previous experience with Terraform, Tomcat, ActiveMQ and Kafka
• Previous experience in configuration management such as Ansible, Puppet or similar technologies.

On top of that, if you have any of the below that would be great (but a nice to have so don't worry if not)

• Experience with data layer clustering and replication, such as distributed files systems and highly available database cluster.
• Good grounding in managing and supporting the Atlassian tool suite
• Knowledge of CICD processes and tooling (GitLab, BitBucket, Bamboo, Nexus, SonarQube) a plus
• Solid software development or scripting in at least one development stack, ideally including Java and Python.
• Strong ability to document completely and accurately at all levels of solution implementation
• Security experience and the ability to help secure infrastructure with best practices would be advantageous.

Azure Requirements

• Experience with managing AKS & compute scale sets.
• Experience with working with serverless function apps and web apps.
• Experience working with storage accounts.
• Experience working with Bicep IaC.
• Understands the Azure permissions and security model for accessing resources securely.
• Experience with Azure databases such as CosmosDB would be an advantage.

Behaviours aligned with our Career Framework

• Can clearly and confidently articulate risk of technical problems to non-technical stakeholders (e.g. legal, compliance)
• Fosters effective collaboration between product, engineering and design.
• Repeatedly consulted for advice by engineers from different squads or collectives.
• Ensures their squad is focusing on work that will drive forward quarterly goals or business objectives, whilst reducing the operational impact for engineers and COps.
• Proactively stays up to date with technology trends in their area and uses this knowledge to contribute thoughts on their squad's strategy.
• Works to enable groups of others to improve coding standards and awareness of best practices around non-functional requirements (e.g. performance, testability, scale, security)

We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well rounded benefits package. Below are some of what we currently offer:

• Participation in our industry leading share options scheme
• Private Medical Plan
• 20 days a year Work From Anywhere policy for all staff
• Flexible-first working policy
• Enhanced annual, personal and parental leave schemes.
• Paid volunteering leave programme
• Employer recognition and employee assistance programmes

Equal Opportunities
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic.
If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know.
Join us in creating an environment where everyone can contribute their best work.

Please note, we are not looking for agency assistance on these roles and will not accept any speculative CVs shared.