Senior Delivery Manager

Senior Delivery Manager

Department: Product & Delivery

Employment Type: Permanent - Full Time

Location: London or Manchester UK

Description
About us

We're Transform.

Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public-facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods.

In 2024, Transform acquired Cadence Innova, the UK's leading public sector change consultancy. The result is a fresh kind of partner: together, we're able to deliver change from the very first ideas through to deployment-building on our deep relationships at every level of government.

We're part of the Next 15 group, a multi-national organisation spanning over 25 brands. We combine the financial robustness and breadth of services of a large organisation, with the nimbleness and innovation of a smaller brand.

If you are keen to help us build the workforce of the future, we should talk.

We're all in! That's what gets us out of bed every day.

Senior Delivery Manager

We're looking for a Senior Delivery Manager to join our Product and Delivery team. You'll work in multi-disciplinary teams to deliver great outcomes for public and private sector clients. As a Senior Delivery Manager, you'll be working on complex projects, with multiple teams, or strategically with senior stakeholders.

Key Responsibilities

• Lead and motivate multi-disciplinary teams to deliver products and services that meet users' needs


• Helping teams organise and plan their work


• Enable teams to communicate their plans clearly and deliver outcomes using agile practices


• Work with teams and organisations to adopt an agile mindset or agile practices as appropriate


• Identify and build the teams and resources needed to deliver client goals


• Proactively identify and address risks, issues, dependencies, and blockers


• Help influence strategic direction for an engagement


• Promote a good working environment with high-performing teams who can enjoy working together


• Develop, guide and coach an assigned team


• Be a key member of our Delivery Management community, learning, sharing and applying skills and knowledge to improve


• Support the development of the Delivery practices toolkit and processes

Skills, Knowledge and Expertise

• Experience of working along the product development life-cycle with multi-disciplinary teams


• Skilled in Agile methods, including continuous improvement and continuous delivery methods


• Skilled in introducing and improving use of Agile in a pragmatic way


• Experience delivering great outcomes in complex sectors at scale such as the public sector or utilities


• Demonstrable experience in challenging senior stakeholders and influencing their mindset and ways of working


• Skilled in thinking strategically about problems at scale with stakeholders and in the detail with delivery teams


• Skilled in communication making complex information simple, and bringing people with you


• Experience developing and mentoring team members including more junior delivery managers


• Experience working with research, design, technical and data teams - helping set priorities, make key technical choices and identify risks


• Experience being a part of, or contributing to successful communities of practice or excellence

Desirable:

• Knowledge of Government methods such as GDS and Digital-by-Default Service Standards

Our culture and our benefits

Our culture is built on:

• Being one team; looking out for each other as a team


• The world never stops changing and we'll never stop learning


• Infinity & Beyond; we're crazy ambitious, not afraid to fail along the way (it's just falling with style)


• Integrity is everything; we're honest with each other and with our clients


• Diversity is our superpower; everyone's story is different, and we celebrate differences


• We're all in; we take on tough, complex challenges with lots of moving parts and we're committed to the work, our clients and each other

Our benefits include:

• Holiday entitlement, 28 days with the option to buy/sell up to 5 days


• Day off (on or in the week of) your birthday


• Pension eligibility, up to 5% matched contributions


• Private healthcare


• Life assurance


• Enhanced maternity and enhanced paternity and shared parental leave


• Cycle to work & electric car schemes


• Gym & retail discounts


• Regular social events/activities


• A range of other benefits from our flexible benefits package

At Transform we believe in a culture of inclusivity, we celebrate difference and believe that diversity makes our business more relevant, our work more meaningful and our people more empowered. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.

If this sounds like you, please get in touch to discuss in more detail.

Use of AI in CV and Interviews

Whilst we are a technology company and promote using AI the right and ethical way, we value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we kindly request that you refrain from using AI-assisted tools to generate answers during interviews or enhancing your CV.

We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI-generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!