Senior Data Officer

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families, and their carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so that the needs of people with MND, as well as everyone who cares for them, are recognised and addressed by the wider society.

We're seeking a skilled and motivated Senior Data Officer to support high-quality data operations at the Motor Neurone Disease (MND) Association. You will manage and enhance our CRM systems, ensure data integrity, streamline processes, and support colleagues organization-wide. This is an exciting opportunity as we prepare to implement a new CRM system that will transform our operations.

As a Senior Data Officer, you will be part of our Data & Insight team within Finance, working closely with Digital, ICT, and Fundraising teams. You will provide technical expertise, develop, and improve data flows and reporting processes. This hands-on role is ideal for someone experienced with data tools, scripting, automation, and collaboration across teams.

1. Collaborate with the Data Operations & Standards Manager to ensure high data quality and database integrity through regular checks and processes.
2. Assist staff from all departments with CRM system use, including training and adjustments.
3. Manage CRM administration, including user permissions, report writing, and data cleansing.
4. Lead database development aligned with organizational needs, developing, testing, and implementing automated processes using SQL, Power Automate, Python, and managing system integrations via APIs.
5. Improve data flow efficiency by collaborating with colleagues to reduce manual effort and duplication.
6. Manage data imports, cleansing, and work with external agencies for accurate data handling.
7. Analyze and interpret organizational data sets.
8. Support the creation of analysis for monitoring key performance indicators.
9. Develop and support data reporting processes with the Insight & Analytics Manager.
10. Perform other relevant tasks reflecting the Association's mission and values.
11. Enhance database systems and processes, applying problem-solving and decision-making skills.
12. Automate data processes using SQL, Power Query, Power Automate, and APIs or integrations.
13. Understand ETL processes and data flows, following best practices.
14. Handle bulk data imports and reconciliation.
15. Identify enhancements to data structures.
16. Apply knowledge of GDPR and data management best practices.
17. Utilize advanced MS Office skills and other IT systems.
18. Exhibit excellent interpersonal and consultative skills, influencing and building credibility.
19. Manage a high workload with multiple complex issues in a dynamic environment.
20. Demonstrate strong analytical and reporting skills.
21. Experience with Dynamics 365, Logic Apps, Microsoft Power Platform, and KingswaySoft is beneficial but not essential, as training will be provided.

• Hybrid model, working at the Northampton office and remotely.

• Submit a CV and supporting statement via our online application portal.
• We welcome alternative application formats, such as video or audio recordings, especially for candidates who find completing the online form challenging. Please send recordings to , covering the supporting statement.

We are committed to promoting equality, diversity, and inclusivity, working to remove barriers for everyone affected by MND: employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

The job vacancy information provided here is from third parties, and the AAE cannot guarantee its accuracy.