Senior Data Analyst

Thames Water is currently seeking a skilled and driven Senior Data Analyst to join our team. In this pivotal role, you will support client managers by delivering expert insight and guidance across a broad range of business areas, from day-to-day operations to high-impact projects.

What you will be doing as the Senior Data Analyst:

You'll be responsible for extracting, transforming, and loading (ETL) data, as well as organising, visualising, analysing, and presenting insights clearly and compellingly. A key aspect of this role involves contributing to the successful migration of data from legacy on-premise systems to the Azure Cloud. This position supports all Customer Service, Financial Customer Care, and Wholesale units, as well as wider organisational reporting needs across Thames Water.

• Analysis: Provide relevant and effective operational data analysis and interpretation.
• Impact: Provide expert advice to influence and inform colleagues and managers on operational decisions.
• Insight from metrics: Daily reporting and analysis, interpreting data into insights.
• Influencing and Impact: Drive key business priorities and decisions through data, supporting operational teams to make informed decisions.
• What-if and scenario modelling: Conduct modelling and interpretation of operational data, working closely with colleagues across functions, providing insight and challenge to operational and project teams.
• Risk mitigation: Monitor, control, and report on risk and opportunity profiles.
• Report Build: Produce consolidated reports, analyse complex data to identify skills gaps or process issues, and recommend improvements.
• Cross-functional working: Support other managers and departments with effective data capture for both regular and ad-hoc reporting.

What you should bring to the role:

• Data, analytical, and insight experience.
• Ability to engage with key stakeholders.
• Previous people management experience.
• Commercial experience or equivalent.
• Strong numerical and analytical skills.
• Proficiency in Power BI, SQL, including PL-SQL, and Azure Data Factory.
• Programming experience in Python is highly desirable.

What's in it for you?

• Competitive salary up to £52,000 per annum, depending on skills and experience.
• 26 days annual leave, increasing to 30 with service, plus bank holidays.
• Benefits supporting health, well-being, and finances, including health MOTs, physiotherapy, counselling, Cycle to Work, vouchers, and life assurance.

Find out more about our benefits and perks.

Who are we?

We're the UK's largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all, helping our customers, communities, people, and the planet to thrive. We seek passionate, skilled individuals committed to making a difference.

Learn more about our purpose and values Working at Thames Water

Thames Water offers a rewarding, diverse workplace where every day you can make a difference. We provide fast-tracked career growth, flexible working, and excellent benefits. Whether in call centres or labs, we look for passionate people eager to improve the world.

If you seek a sustainable career that impacts millions and helps protect water for future generations, join us. We support you every step of the way.

Together, we can build a better future for our customers, region, and planet.

Real purpose, real support, real opportunities.

Join the Thames Water family. Why choose us? Learn more.

We strive to be a diverse, inclusive employer. We welcome all applications and support candidates through the process. We aim to remove barriers to success and assist those who need help.

During crises, we rally to support our customers. As part of Team Thames, you can become an ambassador, with full training, providing rewarding frontline support, gaining business insights, and earning extra income.

Disclaimer: Due to high application volume, we may close the advert early. Apply promptly to avoid missing out.