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Senior Customer Support Coach - Hybrid

Posted 1 hour 36 minutes ago by Gatehouse Bank Plc

Permanent
Full Time
Customer Service Jobs
Buckinghamshire, Milton Keynes, United Kingdom, MK1 1
Job Description

Gatehouse Bank in Milton Keynes is seeking a Senior Customer Support Assistant (Internal only) to support the Customer Support Team Leader. You will act as first point of contact for team queries, coach advisers, and ensure high-quality customer service across channels including phone and email.

The role focuses on resolving complex inquiries, delivering training, and maintaining strong regulatory updates while promoting service excellence and customer satisfaction.

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