Senior Customer Success Manager, Mid-Market (London Hybrid)

A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. In this London-based role, you will drive customer retention and satisfaction while building scalable processes to ensure clients get maximum value from the product. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset. This position includes attractive benefits like equity, up to 35 days of leave, and comprehensive health insurance.