Senior Customer Success Leader - Hybrid, Tech Accounts

MongoDB is seeking a Customer Success Manager in a hybrid Dublin/London setup. You will be the main point of contact for end users, guiding technical strategies, and owning customer outcomes across Sales, Professional Services and Solutions Architects.

The role emphasizes autonomy, customer advocacy, and collaboration with senior stakeholders. You will drive health and ARR for a defined portfolio, build strong executive relationships, and shape the future roadmap with feedback from customers and