Senior Customer Service Leader Remote, Mentorship & Growth

A high-growth SaaS company in the UK is looking for a Customer Service Manager to lead their Exclaimer Desk team. This role involves managing day-to-day operations, inspiring the team, and ensuring high levels of customer satisfaction. You will recruit and train team members, oversee performance evaluations, and maintain strong relationships with stakeholders while managing escalated customer issues. Competitive benefits are offered, including flexible working options and comprehensive healthcare coverage.