Senior Customer Service & Process Improvement Lead (Hybrid)

One4All, part of Blackhawk Network in Swords, is looking for a Customer Service Specialist II. This role involves acting as a key point of contact for customer service teams while managing projects and handling escalations. Candidates should have experience in customer service, good communication skills, and the ability to work as part of a diverse team. The position offers a hybrid work model with benefits such as private medical insurance and recognition programs.