Senior CSM - Financial Services SaaS (Hybrid, London)

A financial services technology platform is seeking a Customer Success Manager to manage post-implementation client relationships and drive platform adoption. The role involves owning a client portfolio, engaging with senior stakeholders, and shaping Customer Success processes. Ideal candidates will have a strong financial services background and proven experience in Customer Success or Account Management, with a focus on delivering value and retention. The position offers a base salary of £75,000 to £100,000, plus bonuses and comprehensive benefits, with hybrid working flexibility.