Senior Credit & Collection Specialist

Summary:

Our client, a biopharmaceutical company located in East Cork, is seeking an experienced Senior Credit & Collections Specialist to join their Global Financial Solutions (GFS) team. In this role, the successful candidate will take ownership of complex customer portfolios across international markets. This is a position within the Order to Cash (OTC) function, requiring a professional who can balance strong credit judgment with proactive collections activities to support cash flow and minimise risk. This role offers significant exposure to global markets and cross-functional collaboration within an evolving finance organisation.

Responsibilities:

• Manage a large, complex international debtor portfolio, driving performance in DSO, overdue exposure, and cash collection.
• Ensure timely and effective follow-up on due and overdue invoices using a structured and professional approach.
• Partner with the Credit Risk Team to conduct credit assessments and support recommendations on customer credit limits.
• Manage activities related to the credit block process, ensuring timely resolution and appropriate escalation.
• Prepare and interpret monthly DSO, ageing, and flux analysis, providing actionable insights for management.
• Act as a trusted finance partner to Commercial, Customer Service, and Finance stakeholders to resolve complex credit issues.
• Contribute to continuous improvement initiatives, sharing best practices to enhance credit and collections processes.
• Deliver a high standard of customer service, balancing commercial objectives with strong relationship management.
• Support the wider function by promoting best practices and providing buddy cover as needed.
• Maintain financial integrity and personal accountability in a fast-paced, global environment.

Qualifications & Experience:

• Third-level qualification in Finance, Business, Accounting, or a related discipline (or equivalent relevant experience).
• Background in Credit & Collections within a multinational or shared services environment.
• Understanding of the end-to-end Order to Cash (OTC) process.
• Ability to interpret customer financial statements.
• High level of proficiency in Microsoft Office, particularly Microsoft Excel for analysis, reconciliations, and reporting.
• Experience with ERP systems (SAP or Oracle) is strongly preferred.