Senior Counsel - Product

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

Overview

The Senior Counsel - Product will be based in our London office (Hybrid - 2 days per week in our Aldgate office) and will work closely with UK and US based executive teams, business stakeholders, and our global legal team. The role focuses on product and engineering organizations, providing legal guidance that is integrated throughout the development process.

Key Responsibilities

• Embed within product and engineering teams across the full product lifecycle, from concept through launch and iteration.
• Serve as the single point of legal contact for product teams, coordinating specialist input (privacy, IP, regulatory, commercial) as needed.
• Surface legal risks early in the design process and work with teams to find compliant paths forward.
• Advise on privacy and data use in product features, including data flows, consent mechanisms, and international transfers.
• Partner with regulatory counsel to monitor developments in telecom, AI, accessibility, export control, and localisation.
• Partner with IP counsel on patent protection, trademarks, and open source licensing.
• Partner with commercial counsel on technology partner agreements and product related 8x8 terms (end user terms, SLAs, service descriptions).
• Review product marketing claims, disclosures, and launch materials.
• Advise on product risk, including misuse, disclaimers, and AI transparency.
• Build playbooks, training materials, and approval frameworks that enable product and engineering teams to handle routine legal requirements independently.
• Use AI tools to automate routine legal analysis, accelerate reviews, and extend coverage beyond a single counsel.

Qualifications

• Law degree from a nationally recognized law school and current practising certificate.
• Minimum of 5 years PQE.
• Minimum of 3 years in house as product counsel (or substantially equivalent) at a SaaS, cloud, or technology company.
• Demonstrated experience embedding within product and engineering teams and enabling compliant product launches.
• Ability to operate as a product legal generalist while knowing when to bring in specialists, at business pace.
• Excellent communication skills, both written and oral, with a commercial and pragmatic approach.
• Strong negotiation and problem solving skills.
• Ability to work independently and efficiently in a fluid environment, handling multiple tasks and projects concurrently while maintaining high standards and attention to detail.

Preferred Qualifications

• Experience using AI tools to augment legal work (e.g., automating routine analysis, accelerating document review, or building AI assisted workflows).
• Experience in the technology or cloud communications industry.
• Experience advising on AI/ML products, including generative AI and automated decision making.
• Familiarity with intellectual property and data protection laws as applied to product development.
• Experience with reseller, distribution, and other indirect sales relationships as they affect product development.
• Experience with SaaS company RFP/RFI responses.
• Familiarity with US Revenue Recognition principles.
• Experience working for a US based multinational company with a strong UK presence.

Additional Information

8x8 is a proud equal opportunities employer and encourages all staff to bring their authentic selves to work.

Reservation is made for undertaking background checks on candidates before extending an employment offer.