Senior Configuration Technician/Manager

Contract Role - Image Technician

Location: Midlands
Rate: £250 - £300 per day (Inside IR35)
Contract Type: Full-time, Contract - 3 months

About TXP

TXP is a leading provider of IT life cycle and deployment solutions, helping organisations stay agile and efficient in a rapidly evolving digital landscape. From imaging and configuration to secure logistics and sustainable refurbishment, we deliver end-to-end services that keep our customers operational and supported.

We're currently seeking a skilled Image Technician to join us on a contract basis and support the delivery of high-quality imaging, configuration, and deployment services.

Role Overview

This is a hands-on, customer-facing contract role where you'll be responsible for creating, maintaining, and deploying system images, supporting Windows Autopilot deployments, and assisting customers with virtual services. You'll act as a technical expert while maintaining strong communication and documentation standards to ensure smooth and efficient deployment processes.

Key Responsibilities

• Develop, maintain, and deploy MDT images for customer environments
• Configure, manage, and troubleshoot Windows Autopilot deployments
• Support customers with virtual services setup and ongoing management
• Provide technical troubleshooting and resolve deployment issues promptly
• Maintain a professional, customer-first approach in all interactions
• Collaborate with internal teams to deliver seamless services
• Produce and maintain accurate technical documentation and process guides
• Contribute ideas to improve service efficiency and customer outcomes

Requirements

• Proven experience with MDT (Microsoft Deployment Toolkit) imaging
• Strong knowledge of Windows Autopilot configuration and deployment
• Understanding of virtual environments and services
• Excellent troubleshooting and problem-solving skills
• Strong communication skills with a customer-focused mindset
• Highly organised with attention to detail
• Ability to work independently and within a technical team

Desirable Skills

• Experience with Intune/Endpoint Manager
• Familiarity with SCCM or similar deployment technologies
• Exposure to Scripting (PowerShell, batch Scripting)
• ITIL awareness or experience working within IT service frameworks

How to apply

Click apply now, or email your CV and we will be in touch!