Senior Communications Planning & Portfolio Manager

Senior Communications Planning & Portfolio Manager£78,000 per annum BedfordPermanent Hybrid Working Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Senior Communications Planning & Portfolio Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.Why This Role Matters The Customer Engagement function sits within Customer Delivery Directorate and aspires to become a communications and marketing centre of excellence within MaPS. Our team's mission is to reach people where they are and help them to connect to our MoneyHelper guidance, services and partners. We do this through collaboration with colleagues across the organisation, and direct delivery through communications and engagement channels. We are looking for someone to partner across the organisation, to understand business priorities and utilise that information to shape effective customer communication and engagement plans. This is a senior role and will sit as part of the Customer Engagement Senior Leadership Team (SLT). You will be an experienced strategic communications or media/campaigns planning manager, who is passionate about your work, demonstrating strong strategic insight, great planning skills and the ability to work across teams. You will own the communications planning grid, and lead regular and strategic cross-business planning meetings. You will be a brand ambassador for MaPS, MoneyHelper, and our amazing consumer-facing services. You'll join a team that's passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.What You'll Be Doing

• Lead communications business planning, personally being the main business partner and through working in a matrix way with others in the communications team.
• Set up and run regular communications planning sessions, bringing together operational, strategic, policy and insight teams from across the business, and aligning with the business planning cycle. Lead the 'start the week' cross-team communications meetings.
• Ownership of the central communications planning grid for MaPS, responsible for driving more centralised planning and coordination of communications activities across a diverse portfolio of MaPS objectives.
• As part of the Customer Engagement SLT, work together with leads for marketing, partnerships, media and editorial to agree communications priorities, campaigns, themes, reactive work and so on, and be responsible for ensuring those priorities are implemented in a coordinated and flexible way across teams.