Senior Change Manager

We are currently looking to hire a Senior Change Manager to join our team. Change and Transformation is a part of Business Services, a sub function which brings together business critical services supporting across Retail and Group Customer Operations.

The Change and Transformation team is responsible for managing and delivering successful end to end change into front line teams, aligned to the Group Strategy and ensuring all colleague impacting change lands successfully with front line teams.

The purpose of this role is to lead the design, development, and delivery of low code technology solutions, with a particular focus on AI opportunities and AI enabled colleague experiences. This role will also support the wider Business Services team with AI council and model risk creation, approval, and governance.

You will lead a small team in Change and Transformation, working closely with the COO function and stakeholders across the business to identify opportunities, shape solutions and deliver practical technology enhancements that improve colleague and member outcomes.

This role is focused on the delivery of incremental business change through low code platforms and AI technologies.

We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 30 and 35 hours.

This is a 12 month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.