Senior Business Support Officer

About the role

We're excited to be recruiting to a Senior Business Support Officer (Generalist) role within our newly established Business Support Hub.

This is a great opportunity to play a key role in shaping how we deliver high-quality, consistent and modern business support across Dorset Council. You'll be part of a forward-thinking service designed to provide a more streamlined, collaborative and digitally enabled offer to our front-line teams.

As a Senior Business Support Officer, you will:

• Lead and support a team of Business Support Officers
• Oversee the delivery of high-quality administrative and operational support
• Help drive continuous improvement and innovation within the new Hub
• Work closely with colleagues and stakeholders across services

This role sits within the Localities, supporting both Children's and Adults services, giving you the chance to work across a diverse and meaningful area that directly impacts our residents.

You'll play a key role in ensuring support is efficient, consistent and customer-focused, while contributing to the ongoing transformation of business support services.

What we're looking for

We're looking for an experienced and motivated individual who:

• Has a strong background in business support or administration
• Is confident leading and developing others
• Can manage competing priorities and work proactively
• Is passionate about improving services and ways of working

Why join us?

This is an exciting time to join Business Support as we build a resilient, future-ready service. You'll have the opportunity to:

• Shape how support is delivered across the council
• Be part of a supportive and collaborative environment
• Contribute to changes that make a real difference

Further information

For full details of the role, please see the attached job description and context statement. This is a fixed-term contract for 18 months.

This post involves working with children and/or vulnerable adults and will be subject to a Disclosure and Barring Service check. There is a policy on the employment of ex-offenders that applies.

See safeguarding policies for children and young people and adult safeguarding as applicable.

About Us

At Dorset Council, it's not just about the work we do, it's about how we do it. We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible; if you need any reasonable adjustments, just let us know on your application.