Senior Business Analyst (Natural Gas Focus)

Senior Business Analyst (Natural Gas Focus) page is loaded Senior Business Analyst (Natural Gas Focus) Apply locations London time type Full time posted on Posted 10 Days Ago job requisition id JR102210

Job Title:

Senior Business Analyst (Natural Gas Focus)

Contract Type:

Permanent

Time Type:

Full time

Job Description:

The Senior Business Analyst (BA) will join a global team of Business Analysts supporting the Energy business line, with a focus on the Natural Gas (Natgas) trading desk. Based in London, the BA will report to the Product Owner overseeing the Power and Natgas stream (i.e., Senior BAs) and serve as a key liaison between the business and IT.

The successful candidate will contribute to the analysis, design, and maintenance of front-to-back modules within the internal ETRM (Energy Trading and Risk Management) platform, as well as associated integrated systems and features.

The role also involves second-level production support and process improvement initiatives.

Key Responsibilities

Business Analysis

• Deliver a high standard of service to business users, with a strong customer satisfaction and hypercare mindset.

• Support the Product Owner in prioritizing features and resolving issues across the Front-to-Back landscape (enhancements, upgrades, bug fixes, interfaces, etc.).

• Gather, analyze, and document requirements from cross-functional business units.

• Design and propose solutions (both ETRM-native and external/reporting) in alignment with business needs.

• Collaborate with developers and testers in an Agile delivery environment (Scrum/Kanban)

• Work across global teams to ensure consistent integration and delivery.

• Maintain a well-defined and prioritized product backlog (User Stories, Epics, Change Management).

• Provide second-level support and escalate production issues appropriately.

Day-to-Day & Monthly Activities

• Handle escalations from the local Natgas desk and other business units.

• Train 1st-level support on new releases and support tools.

• Participate in daily Agile ceremonies and team stand-ups.

• Maintain accurate documentation and specifications (e.g., in Azure DevOps).

• Partner with QA to ensure test coverage and high-quality delivery.

• Deliver quick wins to the business (e.g., via Power BI dashboards or ad-hoc reports).

Technical Proficiency

• Strong knowledge of ETRM systems (vendor or in-house).

• Understanding of data modeling, business application flows, and reporting frameworks.

• Familiarity with Agile tools (e.g., DevOps)

• Power BI (or other BI tools) for reporting and dashboard creation.

• Experience or certifications in:

  • Microsoft technologies

  • Software development or testing methodologies

  • ITIL or project management frameworks

• Knowledge of additional programming/scripting languages (e.g., Python, VBA, C#).

• Exposure to Power or Power Derivatives is a plus.

Profile

• Degree from an Engineering School or University (preferred in technical or quantitative discipline).

• Minimum 8 years of hands-on experience in an ETRM/CTRM environment as a Business Analyst (support, vendor integration, in-house development).

• Proven expertise in Front Office, Operations, and Risk requirements-specifically for Natural Gas trading.

• Strong understanding of the full SDLC within Agile methodologies.

• Highly proficient in SQL and database structures.

• Excellent interpersonal and communication skills-able to work with technical and non-technical stakeholders in a multicultural environment.

• Strong analytical, problem-solving, and documentation skills.

• Self-motivated, autonomous, and solution-oriented.

If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

About Us

At Gunvor, we are always looking for talented and motivated new people who will contribute to the success and growth of our company. Every day, with their know-how, expertise and passion, our people make the difference and enable us to achieve our vision. Our global business offers a wide variety of opportunities and career paths. If you are unable to find any suitable vacancies, we recommend that you set up alerts to be notified when a position matching your criteria becomes available.