Senior Business Analyst (Integration, M&A)

Royal London is a Financial Services company with a difference. As the UK's largest mutual life, pensions and investment company, we're owned by our members and work for their benefit, not for shareholder profits. We've grown rapidly and have been recognised as one of the UK's top rated places to work.

Today, Royal London has over £170 billion of assets under management, and around 4,000 employees working in five offices across the UK and Ireland. As an organisation, they have worked hard to become experts in specialist markets, building a trusted brand, with plenty of awards to show for it.

We've worked hard to become experts in our specialist markets, building a trusted brand - and our teams have plenty of awards to show for it. Whatever team you're interested in joining and whatever role you play, we'll help you to make a difference.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Royal London to support their contingent Recruitment processes Acting as an extension of their recruitment team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our client, Royal London. We are looking for a Senior Business Analyst for a 6 month contract based in Plymouth or any of the office locations (Edinburgh, Alderley Park) on a hybrid working model.

Purpose of the role:
On behalf of our client, AMS are seeking an experienced Senior Business Analyst to support the M&A integration activities for the newly acquired Equity Release (ER) businesses - Responsible Life and Responsible Lending.

The Senior Business Analyst will be responsible for:
* Supporting the integration of internal applications into ServiceNow, focusing on governance, support setup, and service management.
* Collaborating with solution architects and technical teams to document system landscapes and support integration planning.
* Provide light-touch support for SOP creation and business readiness tasks, while recognising these are primarily owned by operations.
* Managing SharePoint content and respond flexibly to ad-hoc or unexpected requests. Evaluate incoming asks, support where appropriate, and confidently push back when out of scope.
* Working closely with stakeholders to align on integration and operating model changes.

The skills required:
* Strong stakeholder engagement and communication skills, with the ability to build rapport across business units and corporate structures.
* Confident working with technical teams and architects, especially in integration-heavy environments.
* Proven experience in business analysis, including documentation, requirements gathering, and influencing delivery approaches.
* Familiarity with ServiceNow and SharePoint and ability to work across multiple cloud-based internal systems.
* Comfortable in dynamic, evolving environments with shifting priorities and corporate integration.
* Prior experience in M&A or Integration programmes.
* Knowledge of the Equity Release domain (beneficial).

Next steps This client will only accept workers operating via an Umbrella/PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business