Senior Business Analyst

Senior Business Analyst

• Long-term contracting role, excellent rates
• Hybrid working, Central Dublin (1-2 days per week onsite)
• Large-scale Government Transformation Programme

We are currently hiring a Senior Business Analyst to join a major public sector transformation programme focused on modernising critical government systems, services and citizen-facing platforms. These roles sit within multidisciplinary Agile delivery teams, there's a strong focus on requirements management and stakeholder engagement across complex organisational environments.

Key Responsibilities

• Lead requirements gathering and analysis activities across multiple workstreams within a large transformation programme
• Facilitate workshops with business, operational, policy and technical stakeholders to elicit, validate and prioritise requirements
• Document business requirements, user stories, functional specifications and acceptance criteria
• Map and analyse current-state (as-is) and future-state (to-be) business processes, services and operating models
• Support the delivery of digital transformation initiatives across citizen services, internal government operations and regulatory functions
• Collaborate closely with product owners, delivery managers, architects, developers and testing teams to ensure successful delivery outcomes
• Conduct impact assessments, gap analysis, process optimisation and business readiness activities
• Identify opportunities to improve service delivery through process redesign, automation, data-driven decision making and emerging technologies including AI
• Support change management, governance and compliance requirements within a highly regulated public sector environment
• Contribute to the development of target operating models and future-state service design.

Desired Skills

• Strong experience working as a Senior Business Analyst within large, complex organisations
• Proven track record delivering business analysis activities on large-scale transformation, modernisation or digital change programmes
• Experience gathering, analysing and documenting complex business and system requirements across multiple stakeholder groups
• Strong process mapping skills, including as-is/to-be analysis and business workflow modelling
• Experience working within Agile delivery environments, while operating effectively across traditional governance structures where required
• Excellent stakeholder management, communication and workshop facilitation skills
• Experience working with senior executives, business owners, technical teams and external vendors
• Knowledge of government, public sector, regulated industries or citizen service environments would be highly advantageous
• Familiarity with enterprise platforms, system integrations, data initiatives, cloud transformation or AI-enabled solutions is beneficial
• Experience with tools such as Jira, Confluence, Visio, Azure DevOps or equivalent requirements and process modelling tools