Senior Business Analyst

Senior Business Analyst
Band F, £50,001 - £55,001 (DOE)
Swindon - flexible and hybrid working options

It's an exciting time to be part of UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

We are now seeking an experienced Senior Business Analyst.

Key responsibilities

The Corporate Delivery (CD) function supports and delivers the UKSBS Portfolio of Change, through the management of change, project, programme, and portfolio management. CD also provides internal Business Analysis services to the organisation. The purpose of the Business Analyst team is to provide analysis and support of the change portfolio projects, utilising effective business analysis disciplines and techniques to achieve this.

The duties for this role include, but are not limited to the following:

• Lead: Leads other analysts in task managing, coaching and mentoring and line managing up to 5 people as required. Act as a team representative throughout the end-to-end change process, providing triage, assessment and validation of the request. Participate in prioritisation assessment and resource allocation with the function lead.
• Collaborate: Liaises and builds relationships with stakeholders to understand business issues, to manage requirements in line with business needs and to facilitate definition and delivery of coherent, appropriate solutions. This includes management feedback and escalations from stakeholders and end-users to receive feedback and escalations as well as supporting the requirements and benefits for new projects and programmes of work.
• Communication: Communicate information effectively to drive decisions and actions whilst acting as a conduit between UKSBS SLG; P&C SLT; Clients; End users; Operational teams and technical areas.
• Elicitation: Use various techniques to elicit and engineer requirements for technical and process development and enhancements.
• Document: Review and produce fully reasoned and costed business cases, document requirements, functional specifications, business objectives, cost estimations, and benefits etc.
• Analyse: Conduct feasibility studies, perform critical analysis of options from business, technical, and commercial perspectives, gap analysis, business process mapping, and provide subject matter expertise to the business

Knowledge, skills, and behaviours

To do this role well you will need:

• Ability to mentor; lead; guide other Business Analysts and champion the skills of Business Analysis.
• Ability to develop and maintain professional relationships with key stakeholders, clients, and colleagues.
• Strong self-sufficiency and initiative working on projects and programmes with the ability to multi-task and prioritise effectively.
• Able to interact with senior stakeholders and to strategic projects and programmes and be able to influence them with recommendations for a decision regarding the business strategy.
• Able to leverage or adapt suitable methods and techniques and guide new and amended process, practices and systems that deliver value to the business.
• Able to critically review the products of the Business Analysts with effective and productive feedback.
• Able to create and maintain fluent and accurate documentation to be interpreted easily by relevant audiences.
• Strong analytical skills, including the ability to interpret business needs and translate them into application and operational requirements as well as logical solution designs.
• Experience of conducting in-depth analysis of services and processes and working with teams to identify and implement opportunities to optimise them.
• Problem solving and critical thinking in planned, and ad hoc situations demonstrating the ability to quickly assimilate information, draw objective conclusions, and make considered recommendations.
• Strong commercial acumen demonstrating the ability to build a financial case to support a position.
• Formal Business Analysis Qualification(s) or membership to relevant professional bodies.
• Agile Delivery or practitioner Qualifications preferably in the SAFe Product Owner/Manager space.
• Experience in a Business Analyst position working on projects with a strong focus on Technical and Business Change development.
• Creative and innovative approach, offering ideas for improving services and operations.

Desirable

• Demonstrable ERP Systems experience with one or more of HR, Finance, and Procurement delivering change for a large-scale ERP(s).
• Experience of working as part of a team implementing large ERP systems.
• Knowledge of ERP systems (e.g., Oracle).
• Experience of conducting in-depth analysis of services and processes and working with teams to identify and implement opportunities to optimise them.
• Experience of working in both an Agile and Waterfall environments.
• A mix of public and private sector experience.
• A demonstrated interest in continuous self-improvement and learning.

Opportunities to develop

We value our employees and recognise the importance of ongoing professional development in enabling people to fulfil their ambitions. Whether you are starting out in your career or looking to build on existing experience, we can provide you with opportunities to work towards your goals.

Our in-house expertise is vast, whether you're interested in learning more about a particular type of software, you need to work on your presentation skills, or you want to develop your ability to influence and negotiate skills, we will support you.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

For additional information and a confidential discussion please contact our Recruitment Team on .

We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website.

Successful candidates will be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying.

We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.