Senior Business Analyst

Overview

The Senior Business Analyst plays a critical role in enabling high-quality, evidence-led transformation across BrisDoc. The role provides expert analysis, insight, and decision support to complex change initiatives, ensuring that transformation activity is well-designed, user-centred, and grounded in robust understanding of services, systems, and data.

The role will involve business analysis activities within specific teams, as well as partnering with senior leaders across the organisation to deploy a range of business analysis methods, tools and techniques across domains. The Senior Business Analyst is accountable for leading and delivering business analysis activity across assigned programmes and services, without holding direct operational or clinical responsibility. The role involves working within specific teams and partnering with senior leaders to shape analysis, insight and decision-making across the organisation.

Main duties of the job

Who we're looking for

This is a senior, high-autonomy role with clear accountability for outcomes that materially affect service delivery and organisational risk. You'll bring:

• Significant experience as a Senior or Lead Business Analyst in a complex, regulated service environment
• Proven track record of leading analysis for large or cross-functional change, service redesign or transformation programmes
• Experience working directly with senior stakeholders to shape scope, priorities and options
• Experience supporting change from early analysis through to implementation
• Strong analytical skills, including business modelling, scenario analysis and options appraisal
• Experience supporting testing and assurance for change initiatives
• Ability to influence, challenge constructively and facilitate structured discussions and workshops
• Experience analysing current-state services, processes and user journeys and supporting future-state design
• Strong ability to investigate complex problems and identify improvement opportunities

About us

Make a lasting impact Business analysis and transformation underpin innovative, safe and high-quality care for our patients, supporting colleagues across Urgent Care, General Practice and Business Services. In this role, you will see a direct line between your work and real-world outcomes.

Autonomy with support

You'll work closely with senior clinical, operational and corporate leaders, with influence through the Extended Leadership Team. You'll be trusted to bring structure, evidence and challenge where it matters most.

A values-led, co-owner culture

As an employee-owned social enterprise, we put people and purpose first. We're deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.

Job summary

What you'll lead

The Senior Business Analyst plays a critical role in enabling high-quality, evidence-led transformation across BrisDoc. The role provides expert analysis, insight, and decision support to complex change initiatives, ensuring that transformation activity is well-designed, user-centred, and grounded in robust understanding of services, systems, and data.

The role will involve business analysis activities within specific teams, as well as partnering with senior leaders across the organisation to deploy a range of business analysis methods, tools and techniques across domains. The Senior Business Analyst is accountable for leading and delivering business analysis activity across assigned programmes and services, without holding direct operational or clinical responsibility. The role involves working within specific teams and partnering with senior leaders to shape analysis, insight and decision-making across the organisation.

Main duties of the job

Who we're looking for

This is a senior, high-autonomy role with clear accountability for outcomes that materially affect service delivery and organisational risk. You'll bring:

• Significant experience as a Senior or Lead Business Analyst in a complex, regulated service environment
• Proven track record of leading analysis for large or cross-functional change, service redesign or transformation programmes
• Experience working directly with senior stakeholders to shape scope, priorities and options
• Experience supporting change from early analysis through to implementation
• Strong analytical skills, including business modelling, scenario analysis and options appraisal
• Experience supporting testing and assurance for change initiatives
• Ability to influence, challenge constructively and facilitate structured discussions and workshops
• Experience analysing current-state services, processes and user journeys and supporting future-state design
• Strong ability to investigate complex problems and identify improvement opportunities

About us

Why join BrisDoc?

Make a lasting impact Business analysis and transformation underpin innovative, safe and high-quality care for our patients, supporting colleagues across Urgent Care, General Practice and Business Services. In this role, you will see a direct line between your work and real-world outcomes.

Autonomy with support

You'll work closely with senior clinical, operational and corporate leaders, with influence through the Extended Leadership Team. You'll be trusted to bring structure, evidence and challenge where it matters most.

A values-led, co-owner culture

As an employee-owned social enterprise, we put people and purpose first. We're deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.

Job responsibilities

• Analysis and Insight leadership
• Business Improvement and Process Design
• Requirements Definition and Design Assurance
• Business Modelling and Options Appraisal
• Stakeholder Engagement and Decision Support
• Testing, Quality and Assurance
• Change and Adoption Support

Please see the attached Job Description for more information about the role.

Person Specification Experience and Background Essential

• Significant experience as a Senior or Lead Business Analyst in a complex, regulated service environment
• Proven track record of leading analysis for large or cross-functional change, service redesign or transformation programmes
• Experience working directly with senior stakeholders to shape scope, priorities and options
• Experience supporting change from early analysis through to implementation

Desirable

• Experience in NHS, primary care, urgent care or community health services
• Experience of digital or data-enabled change

Business Analysis and Improvement Essential

• Strong ability to investigate complex problems and identify improvement opportunities
• Experience analysing current-state services, processes and user journeys and supporting future-state design
• Proven ability to define clear, robust, user-centred requirements for complex change

Data, Modlling and Insight Essential

• Strong analytical skills, including business modelling, scenario analysis and options appraisal
• Confidence working with both qualitative and quantitative data to inform decisions
• Ability to translate complex analysis into clear, accessible insight for non-technical audiences

Testing, Quality and Assurance Essential

• Experience supporting testing and assurance for change initiatives
• Ability to ensure requirements are testable and outcomes measurable
• Experience identifying and managing risks, issues and dependencies

Stakeholder Engagement Essential

• Highly developed stakeholder management skills, including working with senior and executive leaders
• Ability to influence, challenge constructively and facilitate structured discussions and workshops
• Able to balance user needs with organisational and operational constraints

Ways of Working Essential

• Comfortable working with ambiguity and adapting approach as understanding evolves
• Structured, analytical and outcome-focused
• Collaborative and committed to high-quality, user-centred change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

BrisDoc Healthcare Services

Address

Unit 4 Osprey Court

Hawkfield Business Park

Whitchurch, Bristol

BS14 0BB

Employer's website

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