Senior Block Manager

Head of Block & Estate Management Hybrid Working Benefits: Parking, Healthcare + Bonuses

Are you a Senior Block Manager or Estate Manager ready to step into a senior leadership role?

We're recruiting for a Head of Block & Estate Management to join a well-established and highly respected property consultancy based in Norwich. This is a key leadership position overseeing a diverse residential and mixed-use portfolio across East Anglia, with responsibility for service delivery, compliance, and team performance.

This is an excellent opportunity for an experienced Senior Block Manager looking to take ownership of a high-performing function and play a central role in shaping service delivery within a growing and forward-thinking business.

The Role

As Head of Block & Estate Management, you will:

• Lead and manage the block and estate management team
• Oversee a diverse portfolio of residential and mixed-use developments
• Ensure properties are fully compliant with current legislation and regulations
• Act as a key point of contact for clients, leaseholders, and residents
• Handle escalations, complaints, and complex property management issues
• Manage service charge budgets and oversee major works projects
• Work closely with contractors, consultants, and suppliers
• Support, mentor, and develop the property management team
• Drive improvements in processes, systems, and service delivery
• Contribute to the overall strategic direction of the property management function

Head of Block & Estate Management Requirements

• Experience in block or estate management (or a similar property management role)
• Previous leadership or team management experience preferred
• Strong understanding of property management, leasehold, and compliance requirements
• Confident communicator with strong client and stakeholder management skills
• Highly organised with the ability to manage multiple priorities
• Experience managing budgets or service charge accounts is advantageous
• Professional qualifications such as TPI or RICS desirable but not essential

What's on Offer?

• Salary £65,000 - £75,000
• Bonus scheme of up to 10%
• Free parking
• 5 weeks holiday plus birthday day off and wellbeing days
• Private healthcare and dental cover
• Strong benefits package and ongoing development opportunities
• Supportive, professional, and collaborative working environment

Working Hours

• Full-time position
• Hybrid and flexible working arrangements

Apply Today!

If you're an experienced Senior Block Manager or Estate Manager ready to step into a senior leadership role with real influence and responsibility, we'd love to hear from you.

Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.