Senior Benefits Specialist

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Introduction

Senior Benefits Specialist role overview: join a collaborative team, influence meaningful change - shaping benefits processes, partnering with stakeholders, and delivering innovative solutions. You will help drive a best-in-class employee experience, exposure to regional and global projects, and support the ongoing enhancement of our benefits offerings.

In this role, you will

• Assist with designing, implementing and administering processes, policies, and system solutions.
• Ensure we meet statutory obligations and that our benefit programs comply with local laws and regulations.
• Regularly review programs to ensure operational and administrative effectiveness; identify and implement process improvements.
• Monitor, analyze and research utilization reports and trends for our plans, and proactively suggest improvements based on feedback, claims trends, market practice and external benchmarking.
• Develop an understanding of current benefits programs by supporting benefits administration and acting as the point of contact for complex employee benefits questions, exercising sound judgment to provide solutions.
• Cultivate and manage relationships with external consultants, vendors and providers and ensure service standards are adhered to.
• Maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures.
• Manage communication of existing and new programs, as well as all benefits compliance updates, in partnership with internal stakeholders (Payroll, HR Operations, HR and Legal).
• Maintain accurate benefits information on the internal HR portal.
• Continue to build understanding of the organization's processes, objectives and challenges and their impact on the business.

Experience and Qualifications

• 3 to 5 years of benefits administration and advisory experience.
• Familiarity with benefits programs and local regulations in the UK and Ireland; other preferred EMEA locations (e.g., France, Germany, Italy, Netherlands, Poland, Czechia and UAE).
• Bachelor's degree or equivalent experience.
• Ability to adapt to new challenges and adjust course in light of changes to statutory regulations and requirements.
• Effective communication with keen attention to detail and the ability to follow through, including making and communicating difficult decisions.
• Ability to work independently, prioritize and manage multiple tasks with a sense of urgency with minimal supervision.
• Strong analytical skills and attention to detail with the ability to review data, detect and correct errors, and ensure data quality.
• Customer service focus with a responsive and can-do attitude.
• Good judgment - knowing when to escalate an issue and willingness to be flexible.

Accommodation

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

Additional information

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50.

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.