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Senior AI Production Support Engineer (Remote)
Posted 12 days 5 hours ago by Jackalope Digital LLC
Permanent
Full Time
Other
London, United Kingdom
Job Description
Ema Unlimited Inc. in London is seeking a Senior Support Engineer to own health, reliability, and trust in production agentic AI systems. You will lead production issue ownership, diagnose multi-agent workflows, and coordinate with Engineering, Product, and Implementation teams.
You'll communicate clearly during incidents, provide workarounds, and drive RCA learning to prevent recurrence, while mentoring others and shaping robust runbooks.
Jackalope Digital LLC
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