Senior AI Deployment Lead for Enterprise Success

Intercom is seeking a Senior AI Deployment Consultant to lead the largest, most complex customer deployments, blending project management with hands-on Intercom configuration, including Fin. You will guide customers to value quickly, setting direction for AI impact and collaborating with engineers for advanced integrations.

You'll drive the deployment strategy, manage timelines, and ensure measurable outcomes while working across Sales, CS, Engineering, and Product teams.