Senior Admin/PA

Job Description

Senior Admin/PA

Location: Birmingham

Pay: £16.52 per hour

Type: Temporary contract

About the Role

We are seeking an experienced and highly capable Senior Administrator / Personal Assistant to provide high-level administrative and organisational support within a busy Higher Education environment. This is a key role supporting senior colleagues and teams, requiring strong judgement, excellent organisational skills, and the ability to manage complex and competing priorities with confidence.

Key Responsibilities

• Provide advanced diary management, coordinating complex schedules and prioritising competing demands across multiple stakeholders.
• Manage senior inboxes, exercising judgement to respond, redirect, or escape correspondence appropriately.
• Support senior leaders with day to day administration, ensuring they are fully briefed and prepared for meetings and commitments.
• Coordinate high level meetings, committees, and working groups, including agenda setting, paper collation, and minute taking.
• Build and maintain strong working relationships with academic staff, professional services teams, and external partners.
• Anticipate requirements ahead of meetings, proactively chasing contributions and ensuring deadlines are met.
• Arrange complex travel and itineraries, ensuring efficiency, compliance with budgets, and effective use of time.
• Support the planning and delivery of events, conferences, and departmental activities.
• Collate, interpret, and present data to support reporting, decision making, and operational planning.
• Contribute to and sometimes lead small projects, including research, coordination, and implementation of actions.
• Support the development and improvement of administrative systems, processes, and workflows.
• Ensure all work is delivered to a high standard of accuracy, confidentiality, and professionalism.
• Champion inclusive working practices and support a positive, collaborative team culture.

About You

• Proven experience in a senior administrative or personal assistant role, ideally within Higher Education or a similarly complex organisation.
• Strong experience managing senior stakeholders and handling confidential or sensitive information.
• Excellent organisational and time management skills, with the ability to manage complex and changing priorities.
• Confident taking initiative and making informed decisions independently.
• Experience supporting committees, meetings, and governance processes (including minute taking).
• Strong written and verbal communication skills, with attention to detail and accuracy.
• Proficient in Microsoft Office and confident using digital systems and platforms.
• A proactive, resilient, and solutions focused approach to work.
• Ability to build effective relationships across all levels of an organisation