Senior Administrator

3. About the role Senior AdministratorJob Reference:1611Location:West MidlandsHours of Work:15 hours per weekSalary:£24,449 - £25,221 FTE per annum (pro-rata for part-time)Contract Type:Temporary ContractClosing Date:31 Oct 2025 About the roleSenior Administrator Service: Birmingham Early Help Programme (Household Support Fund) Location: Birmingham (West Constituency Hours: 15 hours per week (part-time) Salary: £24,449 - £25,221 FTE per annum (£9,911.76 - £10,224.73 per annum for part-time, 15 hours per week) Contract type: Temporary (Until 31st March 2025) At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. This is an exciting opportunity to provide senior administrative support across an Early Help Service. The service will focus on identifying service gaps across Birmingham to enable families to access Early Help and support, through the application of Early Help. You will play a key role to carry out a range of administrative tasks in support of Early Help Team, often acting to provide senior admin responsibilities for the Household Support Fund, to act as a point of contact, and deal with queries relating to sensitive issues. The Senior Administrator will: • Work closely with the public and voluntary sector. • Demonstrate an understanding of Early Help Support and Household Support • Have robust administrative skills and be able to use various IT packages. • Strong communication and interpersonal skills are needed. • An ability to work independently, flexibly and in an integrated manner is essential. • Provide line management to HSF support workers We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. We'll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You'll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you. To Apply: • Click the 'Apply' link below and fill out our digital application form • Closing Date: 31st October 2025 at 11.59pm Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.