Senior Account Manager

Senior Account Manager

Location: Manchester - Hybrid (3 days office / 2 days WFH)

About Us

We're a fast-growing creator agency and SaaS platform helping digitally native brands scale through authentic, social-first content. Our work spans beauty, wellness, lifestyle, and more, championing creators while delivering high-performing campaigns.

The Role

We're looking for a Senior Account Manager to join our Client Services team. You'll own key accounts, manage campaign delivery, and help clients grow through creator-led, performance-driven content. This is ideal for someone who thrives in a fast-paced environment and wants to grow within a category-defining agency.

What You'll Do

• Client Leadership: Manage day-to-day client relationships, lead calls, prepare agendas, and ensure smooth delivery across key accounts.
• Growth & Commercial Awareness: Identify upsell opportunities, support renewals, contribute to pitches, and maintain accurate reporting.
• Delivery & Operations: Oversee end-to-end campaign delivery, delegate effectively to junior team members, ensure work is on brief and on time, and maintain internal documentation.

What We're Looking For

• 3-5+ years' experience in Client Services, Account Management, or Creative Strategy (agency experience preferred)
• Strong understanding of social-first content, UGC, and the creator economy
• Experience managing multiple accounts and mentoring junior team members
• Excellent organisation, project management, and communication skills
• Commercially aware and proactive, with a solutions-focused mindset
• Calm under pressure and motivated by growth - both your own and the company's

Why Join Us?

• Be part of a category-defining agency and SaaS platform
• Work with top-tier brands and exciting creator-led campaigns
• Hybrid working for flexibility and collaboration

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.