Senior Account Manager - Financial Services

Overview

We are seeking a results-driven, commercially minded New Business Manager to create new client partnerships in the Financial Services sector. This role suits a consultative salesperson with a proven track record of achieving revenue targets, strong business growth capabilities, and excellent relationship-building skills.

You will be responsible for the end-to-end sales cycle, from market mapping, prospecting, and outreach to client meetings, solution design, and closing new business opportunities.

Your success will directly contribute to the company's revenue growth and market expansion in this strategic sector.

Responsibilities

• Build a sales plan to demonstrate how you will acquire new clients to achieve revenue targets.

• Target financial services legal teams, identifying key prospects and building relationships across stakeholders to open up opportunities.

• Meet with clients, understand their needs, challenges and present how Flex can add value and offer insights.

• Successfully manage the full sales cycle.

• Build and maintain a qualified pipeline to achieve revenue targets.

• Develop customised ideas and pitches that show a strong awareness of client needs, market trends, and competition.

• Exceed monthly and annual revenue targets.

• Maintain strong awareness of current challenges, regulatory changes, and trends within Financial Services.

• Attend industry events, networking events, and roundtables to represent Flex, maintain sector knowledge, build our brand and create opportunities.

• Serve as a trusted advisor to ensure clients see the company as a long-term growth and operational partner.

• Build and maintain connections with senior decision-makers (GCs, HR Directors, COOs, Heads of Legal, and Talent heads) in target firms.

Internal Collaboration & Strategic Leadership

• Coordinate with delivery, operations, and marketing to provide a seamless client experience from engagement to onboarding.

• Provide feedback on client needs and market intelligence to inform product development and strategic planning.

• Contribute to the development of new business processes, pitch decks, and playbooks to support a scalable sales approach.

About You

• Proven experience in business development within the Financial Services sector. Experience within recruitment and/or legal environments would be highly advantageous.

• Experience dealing with C suite stakeholders.

• Demonstrable track record of full sales cycle new business wins with Financial Services clients, including the ability to develop and execute effective sales plans to achieve revenue targets.

• A consistent record of achieving or exceeding revenue goals and successfully managing the full sales cycle.

• Strong commercial acumen with the ability to translate client challenges into actionable business solutions.

• Excellent communication and presentation skills, with the ability to influence and build relationships with senior stakeholders.

• Confident in using CRM tools to manage all aspects of the sales cycle - including client engagement, pipeline management and forecasting.

• A proactive, ambitious, and entrepreneurial mindset, comfortable operating autonomously while collaborating cross-functionally.

Flex Values

• Human. We purposefully connect people to create an inclusive community where everybody thrives.

As part of being an employee of Flex we also place importance on how we work not just individually, but together and in support of our clients. As such, alongside our values, all Flex legal roles include the following behavioural responsibilities.

• Inclusivity and respect; actively listen to diverse perspectives and incorporate them into decision making. Show respect and empathy in all interactions, valuing each person's unique contributions.

• Collaboration and teamwork; foster a collaborative environment by encouraging open communication and teamwork. Support colleagues in their professional growth and development.

• Community; engage with everyone in Flex in a way that promotes a sense of belonging and community within the business; supporting meetings, team building activities and events.

• Trusted. We earn trust through the quality and effectiveness of our work to ensure great outcomes.

• Integrity and transparency; communicate openly and honestly with colleagues, clients and partners. Take responsibility for actions and decisions, owning mistakes and learning from them.

• Reliability and accountability; consistently deliver high-quality work on time and follow through on commitments and promises. Seek feedback and continuously improve skills and competencies.

• Entrepreneurial. We are forward-looking and progressive, constantly exploring and innovating.

• Innovation and creativity; embrace change and show flexibility and adaptability to new situations and challenges. Be open to new methods, technologies and processes that can improve what you/we do.

• Problem solving; identify potential issues before they become problems and develop proactive solutions. Take the initiative to own improvement of processes and outcomes in your area.

• Strategic thinking; support the long-term goals of Flex, know how your role/team helps achieve them.

Benefits

• Competitive salary

• Private healthcare (following successful completion of three-month probationary period)

• 25 days annual leave, plus Bank Holidays (with holiday purchase scheme of up to 5 additional days per year)

• Birthday leave

• Hybrid working, with vibrant office in central London location (Holborn)

• Cycle to work scheme

• Enhanced parental leave pay (subject to tenure)

• Generous nursery benefit (subject to scheme's eligibility criteria)

• £200 annual development budget for personal/professional development

• £200 allowance towards home office equipment

• Employee Assistance Programme

• Subsidised staff restaurant

• Access to Mishcon de Reya Learning Academy events

Applications will close on the 7th of November, and we are planning on holding interviews in our London office on the 13th of November - early applications encouraged.

We are a Disability Confident employer. If you require any adjustments or additional support during the recruitment process for any reason, you are welcome to let us know at any time.