Security-Cleared Senior Service Delivery Manager

Appvia is seeking a Senior Service Delivery Manager to own day-to-day service delivery on a secure public sector engagement. You will ensure tickets, incidents, and SLAs are managed effectively, coordinating with technical teams, suppliers, and customer stakeholders to maintain high service quality.

Hybrid UK role requiring active UK Security Clearance (SC). This hands-on position focuses on governance, reporting, and continual improvement across a live environment, with strong ITIL emphasis and