Second Line Helpdesk Engineer - Hybrid (Norfolk)

A growing organization in the UK is seeking a Second Line Helpdesk Engineer to provide technical support for various hardware, software, and network issues. This role offers a hybrid working model and an extensive benefits package, including health insurance and a training plan. Ideal candidates will possess troubleshooting skills and knowledge in M365 and Active Directory, with responsibilities including managing incidents and delivering high-quality customer service. This position promises excellent career progression opportunities.