Seasonal Hybrid Customer Service Advisor

We Are Tala Limited is seeking a Customer Service Advisor on a fixed-term contract from November 2026 to January 2027. The role is 37.5 hours per week, hybrid between home and our London office, and reports to the Customer Service Manager.

You will handle live chat, email, social media and messaging channels with a customer-first approach during Black Friday and seasonal peaks. Responsibilities include order tracking, returns and exchanges, resolving delivery issues, providing product advice,