School Receptionist (Fluent Welsh Speaker)

School Receptionist (Fluent Welsh Required)

• Type: Contract / Long-term (depending on availability)
• Location: Cardiff, South Wales
• Start date: ASAP
• Hours: Full-time (part-time considered)
• Pay: Competitive, dependent on experience

Are you an organized, professional, and welcoming School Receptionist who takes pride in being the first point of contact for staff, students, and visitors? Elementa Support Services is working in partnership with a friendly and forward thinking English medium secondary school in Cardiff to recruit a dedicated Receptionist. Fluent spoken and written Welsh is essential for this role, as you will communicate with staff, students, parents, and the wider community in both English and Welsh. This role offers the opportunity to be a central part of the school community and contribute to a safe, efficient, and welcoming environment.

About the Role

• Act as the first point of contact for parents, students, visitors and external agencies, communicating fluently in Welsh and English.
• Manage phone calls, emails and general correspondence professionally.
• Support attendance monitoring and record keeping as required.
• Assist with general administrative tasks for school staff.
• Maintain confidentiality and ensure accurate data entry.
• Contribute to the smooth running of school office procedures and daily operations.
• Support the wider pastoral and administrative team to enhance school efficiency.

What We're Looking For

• Fluent spoken and written Welsh
• Previous experience working in a school office or reception environment.
• Excellent written and spoken English.
• Enhanced DBS (or willingness to obtain; Elementa can assist).
• Professional, friendly, and approachable manner.
• Strong organisational and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with school management systems (e.g., Arbor MIS) desirable.
• Desirable: Attendance administration experience.
• Desirable: Experience supporting pastoral or safeguarding processes.

ELEMENTA CANDIDATE COMMITMENT

• Weekly pay - no waiting for monthly payroll cut off dates; Elementa pays one week in lieu.
• PAYE contract - unless requested otherwise, providing full employment protections.
• Training & Support - free or heavily discounted training including Safeguarding, SEND awareness, and administrative skills development.
• Dedicated candidate manager providing regular welfare contact and ongoing support.
• Fair pay policy - competitive and agreed prior to placement.
• Additional staff support services - access to partner services including tax returns, accountancy, legal advice, and more.

This Role Is Not Suitable For Applicants

• Not currently based within the UK.
• Requiring employer sponsorship for UK right to work.
• Without prior UK school office or reception experience.
• Not fluent in spoken and written Welsh.