Scheduling Administrator - 6mth Contract

Job Title: Scheduling Administrator (6-Month Contract)
Location: Tunbridge Wells
Hours: Office Based - 8-5pm Monday - Friday
Salary: £28,700 per annum + Excellent Benefits Package including 25 days holiday (pro rata) and Bank Holidays, Pension, Life Insurance

Are you a highly organised administrator with a knack for scheduling jobs and planning diaries? Do you thrive in a dynamic environment where you can make a real impact and work in a fast paced environment? If so, read on.

What You'll Do:

• Works Scheduling/Planning: Allocate the right trades for the job, ensuring they are given appropriate appointment slots and managing appointments geographically for travel efficiency.
• Immediate Scheduling: Schedule all works orders as soon as they are received through various channels (mailboxes, portal, and interactive planner) to meet target timescales and achieve contractual KPIs.
• Appointment Monitoring: Keep a close eye on the system to ensure that appointments are honoured by the workforce. Manage all system administration, including completions, rejected appointments, and contractor information, promptly reporting any issues to your manager.
• Customer-Centric Service: Provide customer service and information updates to customers.
• Appointment Coordination: Manage appointments that require multiple trades or subcontractors, ensuring seamless service delivery.
• Diary Management: Collaborate with the allocated Supervisor to review diaries, ensuring works are ready to commence with pending materials and tests.

What We're Looking For:

• Strong organisational and scheduling/planning skills.
• Sound abilities within Microsoft Office - Word, Excel and Outlook.
• Excellent communication abilities, both written and verbal.
• A proactive approach to problem-solving and the ability to work under pressure.
• A keen eye for detail and a commitment to maintaining high standards.
• Experience in a similar administrative role within the property or related industry is a plus.

This is a fantastic opportunity to make your mark in a vibrant environment where your contributions are valued. With a supportive team and a focus on professional growth, you'll find yourself in a role that is both rewarding and dynamic.

How to Apply:

Please submit your CV online.

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