Scaled Associate Customer Success Manager - London (Hybrid)

A global e-commerce platform is seeking an Associate Customer Success Manager to manage a shared portfolio of approximately 250 diverse accounts. In this hybrid role, you will balance email communications with client-facing conversations, and drive customer success through proactive engagement. Responsibilities include managing pricing discussions and ensuring high Net Revenue Retention. The ideal candidate will have at least 1 year of relevant experience and strong communication skills, with a background in business or marketing preferred.