SAP Basis and SAP Applications EXPERT - REMOTE

Role in Remote with travels in Europe from time to time

German or Turkish speaker an advantage

This role is all about in engaging end customers to SAP PC3 ECS. Should have minimum 5 to 15 years of experience in SAP Basis administration with prime focus on Customer Timeline delivery, vendor handling, escalation handling and to engage different teams to drive the common objective

Must Have:
Strong knowledge of IT Service Management, SAP Basis and SAP Applications
Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers
Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.
Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics related to SAP landscape management (TLO)
Strong technical troubleshooting skills with the ability to form the solution/designing the mechanism for end-to-end solutioning
Hands on experience in Migration (on-premises to Cloud/Cross cloud/Cross DC's
Excellent customer focus/Networking/Relationship Building/Results-driven/Self-organized/Decision making
Excellent communication skills (written and verbal)
Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution
Experience in working with cross-cultural and cross-functional teams or individuals
Proficiency in English (Written and verbal)

Good to Have
Cloud architecture and IT technical infrastructure know-how
Knowledge of/certification in one of Azure, AWS or GCP fundamentals
Experience with Migration, Upgrade projects esp. on S/4H Cloud
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus