Santa's Helper

Contract Civic Recruitment Limited United Kingdom

Posted On 29/09/2026

Community & Social

City Pontypridd

Province Rhondda, Cynon, Taff (Rhondda, Cynon,Taf)

Postal Code CF37

As a Christmas Event Team Member (Welsh Speaking), you will play a key role in delivering a magical festive experience at Santa's Toy Mine at Rhondda Heritage Park. Working alongside Santa and the Elf team, you will engage with families and children, helping to create memorable Christmas experiences while providing excellent customer service in both Welsh and English.

• Welcome and engage with families visiting Santa's Toy Mine.
  
• Support Santa in delivering a magical and memorable festive experience.
  
• Act as the main point of contact when groups are handed over by the Elf team.
  
• Communicate confidently with children and adults in both Welsh and English.
  
• Help manage the flow of visitors through the Christmas experience.
  
• Create a fun, friendly, and professional environment for all visitors.
  
• Support event operations and visitor experience activities.
  
• Work as part of a team to ensure the successful running of the Christmas event.
  
• Promote a safe, welcoming, and enjoyable atmosphere throughout the attraction.
  

• Fluent Welsh speaker.
  
• Experience working in a customer-facing environment.
  
• Experience engaging with children and families.
  
• Strong communication and interpersonal skills.
  
• Ability to deliver excellent customer service.
  
• Experience working as part of a team.
  
• Reliable, punctual, and professional approach.
  
• Ability to work in a busy visitor attraction or events environment.
  

• Right to Work in the UK.
  

• Working hours: Approximately 260 hours across the event period.
  
• Reason for Hire: One-Off Event / Christmas Project.
  
• Weekend shifts attract enhanced pay rates.
  
• Hours and shifts will be allocated according to the event schedule.
  
• On-site interview and site tour.
  
• Interview Date: 27th October 2026.